SALES

5.0

SERVICE

4.5

331 ratings and 165 comments received in the last 90 days.

02 June 2025

Car was over a month late, but worth the wait!

01 June 2025

very satisfied, I was kept updated every week on the delivery of my car

27 May 2025

The customer service at Sytner, Shrewsbury is excellent from the showroom experience, building the specifications of the vehicle, keeping me up to date on the delivery and giving detailed information on setting up the vehicle on during the handover.

24 May 2025

Arrived before proposed date

11 May 2025

We purchased 2 cars and Dan and Regan looked after us from start to finish

07 May 2025

100% stressfree.

05 May 2025

Exceptional customer care

02 May 2025

Again I have been fortunate to be supported by Tareq throughout a number of car changes as a family, he has always been very attentive and supportive in our choices, I had the pleasure of being supported by Regan to this time and again excellent.

01 May 2025

Regan kept me informed and delivered above and beyond

01 May 2025

Regan was fantastic from the very first enquiry all the way to final delivery, explained everything very well, superb customer service, and very accommodating

15 June 2025

I was given detailed information regarding the repairs needed and the costings of the repairs. I was addressed in a friendly respectful manner and any questions I asked were dealt with. I have always been impressed with the service given at BMW.

15 June 2025

I asked for a quote for bodywork but didn't get one. I was promised a wash and vacuum but was carried out very poorly. One email confirmation didn't include the MOT and I had to call to confirm it was going to be carried out . Tyre pressures not set

10 June 2025

All as expected

09 June 2025

Did what you said you would and cleaned car aswell!

08 June 2025

Two recalls, satnav update, one voucher, car washed and valeted, courtesy car provided, Jake on the case:)

07 June 2025

Was very satisfied , only slight glitch was couldn't get the online booking app to work so had to call someone , was also told it would intake 90mins to service the car but when I arrived I was told it would be ready end of the day

07 June 2025

Excellent

07 June 2025

See previous answer a two hour wait turned into four hours.

07 June 2025

Completely car wash has left swirl scratches in the clear coat.

04 June 2025

This difficult job was carried out by an excellent highly skilled motor mechanic/engineer/technician with 30 years service. Please give him a very sincere - Thank you. The car drives like new. My wife is absolutely over the moon!!!

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